Privacy policy

# PRIVACY POLICY

**Last updated:** 29 January 2026

This Privacy Policy governs the processing of personal data provided by users through the website [**https://www.atis-pro.com**](https://www.atis-pro.com) (hereinafter, the “Website”).

## 1. DATA CONTROLLER

* **Data controller:** Raul Baltasar Porras

* **Trading name:** Atis Pro

* **Tax identification number (CIF/NIF):** ES28960408G

* **Registered address:** Calle Flores 1, El Álamo, Madrid, Spain

* **Email:** [soporte@atis-pro.com](mailto:soporte@atis-pro.com)

* **Telephone:** +34 644 44 30 42

## 2. PERSONAL DATA WE COLLECT

Depending on how the Website is used, we may collect the following personal data:

* Identification details, including first name and surname

* Contact details, including address, email address and telephone number

* Billing and shipping information

* Payment information processed by third-party providers

* Browsing data, including IP address, browser and device information

## 3. PURPOSES OF PROCESSING

We process personal data for the following purposes:

* Managing orders, payments, deliveries and returns

* Responding to enquiries submitted through forms or by email

* Complying with legal and tax obligations

* Improving the user experience and operation of the Website

* Sending marketing communications **only when the user has provided consent**

## 4. LAWFUL BASIS FOR PROCESSING

The lawful bases for processing personal data are:

* **Performance of a contract**, including the management of orders and services

* **User consent**, including forms and marketing communications

* **Compliance with legal obligations**

* **Legitimate interests**, including Website security and fraud prevention

## 5. DATA RETENTION

Personal data will be retained:

* For as long as a business relationship exists

* For the periods required under applicable tax and legal regulations

* Until the user requests its deletion, where legally permissible

## 6. DISCLOSURE OF DATA TO THIRD PARTIES

Personal data may be disclosed to:

* Technology platforms, such as Shopify

* Payment and delivery service providers

* Technical service and web-hosting providers

These providers act as **data processors** under contracts that comply with the GDPR.

## 7. INTERNATIONAL DATA TRANSFERS

Some service providers may be located outside the European Union.

In these cases, compliance with the GDPR is ensured through Standard Contractual Clauses approved by the European Commission or other applicable safeguards.

## 8. USER RIGHTS

Users may exercise the following rights:

* Access to their personal data

* Rectification of inaccurate data

* Erasure of their data

* Restriction of or objection to processing

* Data portability

These rights may be exercised by emailing **[soporte@atis-pro.com](mailto:soporte@atis-pro.com)** and providing a copy of an identity document or equivalent evidence of identity.

Users may also lodge a complaint with the **Spanish Data Protection Agency (AEPD)** at [www.aepd.es](https://www.aepd.es).

## 9. DATA SECURITY

The data controller applies appropriate technical and organisational measures to protect personal data and prevent its alteration, loss, unauthorised access or disclosure.

## 10. CHILDREN’S DATA

This Website is not intended for children under 14 years of age.

We do not knowingly collect personal data from children.

## 11. COOKIES

This Website uses cookies.

Further information is available in our **Cookie Policy**.

## 12. AMENDMENTS

The data controller reserves the right to amend this Privacy Policy to reflect legislative or judicial developments.